I had the honour and pleasure of recently attending and participating in the Canadian Payment Association’s Payments Panorama 2014, held this year in beautiful Charlottetown, Prince Edward Island. Prince Edward Island is Canada’s smallest province, with a mere 0.5% of the Canadian population and a total area only twice that of the Australian Capital Territory. Yet on this postage stamp gem in the Gulf of St Lawrence, some big ideas concerning the future of Canadian payments were being discussed. By way of background, Canada and Australia share many features and our payment landscapes have some similarities. Both have a long-standing national payments body and a competitive national domestic debit card scheme. Australians and Canadians are enthusiastically embracing new ways of paying, including mobile and contactless. The Government and regulators in both countries have intervened on the fractious issue of interchange fees, though Canada has adopted a more disclosure-based approach than the harder caps found in Australia.
As part of our work to monitor and interpret international developments, we recently spoke to Jonas Dahlberg, Vice President of Business Development at Nexus Group, to gain his insights into how Sweden’s BankID works and why he thinks so many people have joined the voluntary identity framework.
Nexus Group builds services on top of the popular BankID, allowing companies, banks, and government agencies to authenticate individuals over the internet.
What is BankID?
BankID is a digital identification solution. It provides a secure way for users to authenticate themselves online and is accepted across a range of organisations including banks and government services. It was developed collaboratively by a number of large banks in Sweden in 2003.
Basically, you can think of it as an electronic identity document, similar to a passport or drivers licence, which lets you prove who you are online. More than two thirds of Sweden’s population is on board – about 6.5 million people. BankID is currently the leading electronic identification scheme in Sweden.
With such a high uptake – what benefit does BankID have for consumers?
BankID makes managing digital interactions safer and easier for users. The user only has to remember one login, which can be used across many organisations. It’s much more convenient than remembering multiple passwords and usernames. It’s also much safer for users as their personal information is not stored by multiple organisations; the added security is a huge benefit.
Users can access a range of online services from a range of different organisations using their BankID – online and mobile banking, e-trade, and tax services to name a few.
How does BankID support online commerce?
Back in 2003, customers needed a swipe card and a card reader plugged into their computer to make online transactions. Today, people simply use a mobile or online application. Initially BankID focused on enabling access to financial institutions’ online banking services, however, as the technology advanced, third party suppliers extended use of the identification scheme to other services – for example:
- When making online purchases, the delivery address and banking details can be retrieved from the BankID scheme – the consumer doesn’t need to enter the information manually.
- Documents can be digitally signed using BankID credentials for authentication
- Payment can be made to a BankID via phone number or email – the payer doesn’t need to know the payee’s account number
In the near future, corporate building access may be granted through a customer’s BankID.
For more information, check out https://www.nexusgroup.com/